Our website grants you, the purchaser, an ongoing, non-exclusive, worldwide license to use the Luminesthemes plugins, themes  and other items (the “products”) sold through our website (https://luminesthemes.com/) by Innwit Digital Innovation SL  in accordance with these Terms & Conditions issued by our company.

  1. Trademark and Copyright

Luminesthemes ® trademark is the federally registered trademark owned by Innwit Digital Innovation SL Company. Any unauthorized use is expressly prohibited. Copyright © 2018 Luminesthemes.

  1. Product Licensing

All products are distributed under the terms of the GNU General Public License (GPL).

  1. Automatic Updates

Automatic Updates are available to customers in accordance with the license they have purchased. A Personal site license provides automatic updates for a single site, a Business license provides automatic updates for up to 5 sites and a Developer license provides automatic updates for unlimited sites owned by you or your clients.

Updates are provided for a term of one year from the time of purchase. After one year you may renew your license key with 10% discount in order to continue receiving support and product updates.

  1. Support

Luminesthemes offers WordPress plugins and themes “as is” and with no implied meaning that they will function exactly as you would like or will be compatible with all 3rd party components and plugins. Support is offered via a license key. Purchasing a license key gives you access to our support ticket system. Support is only available for those who have an active, paid extension license. Support is provided for a term of one year from the time of purchase. After one year you may renew your license key in order to continue receiving support and product updates.

  1. Refund Policy

We will be happy to consider a refund within the first 30 days of your purchase. Before a refund will be given, you must allow us to assist and help solve any problem you have by opening a support ticket. No refunds will be given after 30 days from the initial purchase. Refund also will not be granted If you simply decide not to use the product or buy the product accidentally.

Due to the nature of digital intangible plugins and possibilities of fraud and dishonest tactics, we also reserve the rights to refuse refunds on Luminesthemes Membership. Please, ask questions regarding our plugins and themes before the purchase to ensure they will meet your requirements. Refund requests may take up to 3 days to process.

  1. Delivery

After we have successfully processed your payment, you will receive an email with the download link and the license key. This may take up to one hour to arrive but usually happens within minutes of placing the order. If you do not receive an email after this time period, please contact us. You may then login to luminesthemes.com to receive support, if you use the email address you used to purchase the plugin you will have instant access to all support related material.

  1. Ownership

You may not claim intellectual or exclusive ownership rights to any of our products. All products are property of Innwit Digital Innovation SL. They are provided “as is” without warranty of any kind, expressed or implied. We shall not be liable for any damages, including but not limited to, direct, indirect, special, incidental or consequential damages or losses that occur out of the use or inability to use our products.

  1. Site Content

All site content, including imagery and documentation that is published on luminesthemes.com is the property of Innwit Digital Innovation SL. Any replicated site content must be authorized in advanced. Content from this site shall not be used or exploited for commercial or non-commercial purposes without the prior written consent of Innwit Digital Innovation SL.

  1. Price Changes

Luminesthemes reserves the right, at any time, to modify or discontinue, temporarily or permanently, a license with or without notice. Prices of all products are subject to change. Notice of price changes will be made on the site.

  1. Transactional Emails

Luminesthemes may on occasion send you email notifications related to your Luminesthemes license. These transactional emails may include notification of licensing changes, changes to our terms and conditions, license expiration notices and other transactional emails related to your purchase of Luminesthemes.

  1. Warranty

Our plugin is guaranteed to function on a clean installation of WordPress. We do not guarantee it will function with all 3rd party plugins or with all web browsers. We are not responsible for any plugin compatibility conflicts that may occur. It is our policy to support our plugins as best we can and we will provide support for 3rd party plugin conflicts at our discretion or as time allows. We are not responsible for any data loss that may occur as a result of installing this plugin.

  1. Privacy Policy

Collection of Information
You can visit the website Luminesthemes.com without revealing any personal information. However, Luminesthemes.com needs certain personal data if you wish to purchase our plugins, receive Luminesthemes.com newsletter or leave comments.

This information may include your personal contact information or your company contact data. Luminesthemes.com will use this information to reply to your comments, issues, to provide you with requested services and to contact you regarding updates and new products.

By accessing the service of Luminesthemes.com and providing us with the requested personal information, you consent to the collection and use of the information in accordance with this privacy policy.

Luminesthemes.com automatically receives and records non-personal information on our server logs from your browser including your IP address, cookie information and the page you requested. We can use this information to customize the advertising and content you see and to fulfill your requests for certain products and services. However, Luminesthemes.com does not connect this non-personal data to any personal data collected from you.

Use of Collected Information

The information Luminesthemes.com collects from you may be used in one or more of the following ways:

– to improve our website;
– to improve customer service;
– to process transactions;
– to administer a contest, promotion or other product feature;
– to send periodic emails.

If at any time you would like to unsubscribe from receiving future emails, we provide the unsubscribe link at the bottom of each email.

Disclosure and Sharing of Information

Luminesthemes.com may disclose your personal data when:

– we have your consent to share the information for a specific purpose;
– we need to respond to the subpoenas, court orders or other governmental requests;
– we need to protect the personal safety of the users of our website or defend the rights or property of Luminesthemes.com;
– we find that your actions on our website violate the Luminesthemes.com Terms of Use document or any of our usage guidelines.

We do not sell, trade or otherwise transfer to outside parties any personally-identifiable information.

If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal data to Luminesthemes.com and no longer consent to its use or disclosure as outlined herein.

Protection of Information

Your Luminesthemes.com information is protected for your privacy and security. We safeguard your personal information from unauthorized access, network firewall, and physical security measures.

Luminesthemes.com retains your personal information only as long as necessary to fulfill the purposes identified herein or as required by the law.

Changes to our Privacy Policy

Luminesthemes.com may at any time amend this policy. Please review it periodically, we’ll post changes on this page.

Luminesthemes and GDPR Compliance

Luminesthemes (Innwit Digital Innovation SL) complies with the EU Data Protection Directive (RGPD) (UE) 2016/679

Luminesthemes (“Luminesthemes” “we”, “us”) is the provider of digital products and services. We’ve updated our privacy policy in order to keep you informed of how we collect, store and use your personal data.

What kind of information do we collect?

– we collect the information you give us when buying our products or services and information you provide to us directly;
– when you purchase our products or services we ask you for such information as your name, email address, phone number and transaction details. Transaction information may include billing details;
– we collect the content, information about your email and avatar when you communicate with us or other Luminesthemes users via a forum, comments, and reviews.

How do we use information?

We process information from or about you to provide you with our products and services. We use your personal data to:

– communicate with you about our products and services;
– create your personal account;
– provide technical support;
– notify you about updates;
– customize your experience based on your activities, including purchases and online services you use. This enables Luminesthemes to make your experience unique. For example, by offering you products or services that are relevant to you;
– send you promotional messages and content thus market to you our products or services.
We will not sell or give your personal data to anyone. You may opt out of these emails at any time.

How long do we keep the data?

Luminesthemes will not store your personal data for longer than required. We retain your information until such time as you are no longer our customer. For example, to provide you with technical assistance we need your email to be sure you have purchased our product or service.

Who can get the information about your personal data?

The information you post on Luminesthemes public forums, comments and reviews sections such as your username, avatar is public and visible to other users. Certain data associated with your public posts, such as date and time may also be published and publicly available.

Third parties that provide functionality for Luminesthemes

Some of the content, marketing and functionality on our website may be provided by third parties which are not Luminesthemes affiliates. For example, we work with companies that help us build marketing automations.

Newsletter

If you subscribe to Luminesthemes newsletter and provide us with your information then you give us your consent to send you information about latest blog posts and promotional messages. You may opt out of these emails at any time.

Luminesthemes Demo

Luminesthemes product demo allows you to test drive Luminesthemes products. By registering Luminesthemes demo you give your consent to use your email for creating a personal testing account for you.
After we have processed your demo request, you will receive the confirmation email with the activation link.

The registered demo is available for a certain period of time, the time of a trial depends on a product you choose. We will send you an email a few days prior to your demo expiration date.

Erase data

You are able to use the ‘right to be forgotten’. We’ll erase all your personal data if you would like to deactivate or delete the account, please contact hello@luminesthemes.com

Cookies

We use cookies on Luminesthemes website. ‘Cookies’ are small pieces of information that contain data to a website visitor. They hold the information about your experience on the site. For example, we may use cookie in order to help you login to our website by remembering the login details, so you don’t need to fill in the password again.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

  1. Acceptance

By purchasing our product(s) you indicate that you have read and agreed to the Terms and Conditions detailed on this page.